Indian Railways cracks down on food quality issues after passenger complaints; IRCTC partners with QCI for surprise audits on trains and stations with digital evidence to speed up action
Officials said the decision to introduce independent inspections followed repeated passenger complaints. (Image for representative purpose only) The food quality on trains may see an improvement with the Quality Council of India (QCI) looking to appoint certified professionals to carry out independent, technology-enabled checks of food safety and hygiene at railway stations and aboard trains…